Practical
What to wear and bring
Dress code, coat check, bag sizes, photos, drinks at the interval and children: the practical rules for an evening at the Grand Show.
Book the Grand Show ↗Quick answer
There is no dress code, and the coat check is free and included in the booking. The venue asks you to leave large bags and coats there and not to take food or drink into the hall. Photos and recordings are not allowed during the show, only at the final applause. The show can be loud and is not suitable for children under 8.
What to wear
The venue says there is no dress code. Smart evening wear and a comfortable top and trousers are both welcome, and what you wear is up to you. It asks you to respect the special occasion, though, and says tracksuits and trainers are not appropriate. The hall is air-conditioned and keeps a constant temperature, according to the venue, so a light layer is enough.
Coats and bags
Depositing items at the cloakroom is free, and the booking page lists use of the coat check as included. The venue says suitcases, trolleys, rigid transport containers and other bulky items must always be deposited. Coats, jackets, backpacks and bags measuring 45 by 40 by 20 centimetres or more must go there too. Even smaller items carry no right to be taken into the auditorium, and staff decide case by case, because passageways and emergency exits must stay clear.
Food and drink
The narrow seating rows mean no food or drink may enter the hall. The venue says you can choose drinks and food at the theatre bars before the show and have them served at your table during the interval. It suggests ordering early to avoid long queues, and says most foyer bars accept only cashless payments by card or smartphone. If you want to pay in cash, go directly to the Palast Bar on the first floor on the right.
Photos and recordings
Photos, video and sound recordings are not permitted during the performance, because of copyrights on the lighting design, the costumes and the scenery. The venue allows private photos and videos only during the final applause. Small binoculars and opera glasses are welcome, as long as they do not disturb the guests next to you.
What the ticket includes
The booking page lists the show ticket, use of the coat check and use of Wi-Fi. The price covers neither food and drink nor the printed show programme. The venue sells programmes and the show's soundtrack online, and by phone through a number on its pages, so you can buy one before or after your evening. The venue also offers free Wi-Fi in the foyer and in the hall, on a network it names on its visit page.
Arriving and the interval
Entry begins an hour before the show, and the show lasts about two and a half hours including an interval. If you want to drink or eat something at the interval, the venue suggests reserving a table at one of the bars before the show starts. That guarantees you and your companion a seat during the interval, and your drinks will already be waiting for you. Arrive early enough to leave coats and bags first, then order, then find your seat.
Children
The booking page says the show is not suitable for children under 8. The venue recommends a minimum age of 8 for the Grand Show and does not admit children under 6. It runs separate children's shows for younger audiences, with a recommended minimum age of 5. If you travel with a family that includes younger children, check the venue's own programme for a children's production, because the Grand Show is not that.
Sound, light and health
The venue says its show uses a state-of-the-art immersive sound system that can get quite loud, and it recommends ear protection for guests sensitive to noise. It says people prone to epileptic seizures are advised not to attend because of certain lighting, pyrotechnic and visual effects, and that attendance is at their own risk. Guests with a support dog need to give the venue notice, at least ten working days, so contact it well before the date.
Frequently asked questions
Is there a dress code?
No. The venue says you may wear whatever you are comfortable in, but it calls tracksuits and trainers not appropriate.
Is the cloakroom free?
Yes. The venue does not charge for it, and the booking page lists use of the coat check as included.
Can I take my drink into the hall?
No. Food and drink stay outside. You can pre-order at the foyer bars and have drinks served at your table during the interval.
Can I film the show?
No. Private photos and videos are allowed only during the final applause.
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